Refund Policy

  • The payments made by any "Erode Sengunthar Matrimony" member by way of membership / renewal fee / auto renewal are treated as non-refundable.
  • “GuruSadaa Searching Life Partner” Matrimony Service members shall not assign or transfer your "Erode Sengunthar Matrimony" membership to any other person or entity, and such an act shall be treated as violation of terms and conditions and we shall retain their right under this terms and conditions.
  • Payment once made for "Erode Sengunthar Matrimony" cannot be assigned to any person/party or adjusted towards any other product or packages provided by the Company.

Renewal

  • We will inform for renewing the Memberships before the expiry of the term of the paid Membership.
  • When you first subscribe for your paid Membership, you acknowledge that when your paid Membership expires it will automatically renew for the duration and at the last paid price or Any Changed and accepted New Price by Member.
  • The maximum tenure of any packages will be 12 (Twelve) month. Every "Erode Sengunthar Matrimony" packages post validity period (varies from package to package), shall be renewed.
  • If you do not want your paid membership to automatically renew, you must cancel your paid membership. In case you have to mail for cancellation, mail to Our Email id: senguntharporutham@gmail.com
  • Additional terms and conditions applicable to Non- Resident Indian customers.

Jurisdiction

  • The laws of India shall be applicable.
    • Arbitration of Disputes Or Any Other activities unacceptable
  • The Parties shall discuss among themselves and resolve any disputes informally. We are interested in attempting to resolve any Disputes by amicable and informal means, and we encourage you to contact us before resorting to arbitration. If the dispute is not resolved within 30 ( thirty ) days from the date of such dispute , then such dispute may only be resolved through an individual arbitration conducted in accordance with the provisions of The Arbitration and conciliation Act, 1996, by sole arbitrator. The seat of Arbitration shall be Chennai, TamilNadu, India. We shall appoint the sole arbitrator. The arbitration proceedings shall be conducted in the English language
  • However, Disputes relating to infringement of our intellectual property rights, which we may elect to have resolved by means other than arbitration.
  • In case of Renewal, Customer is charged the current price that prevails and renewed is done only for 2 months duration irrespective of the past package.

Enforcement

  • Any proceeding to enforce this arbitration agreement may be brought in Courts of Chennai, Tamil Nadu India.
  • Assisted Service Guarantee is applicable only for the users:
  • Who have availed the Assisted Service for the first time.
  • Who have more than 100 matching profiles based on the partner preference set by them at the time of the Assisted Welcome Call.
  • Who have not narrowed down the partner preference, once the Assisted service starts.
  • Membership Packages
  • We have various premium membership packages called Silver, Gold, Diamond, and Assisted Service.
  • You shall opt for any of our premium membership packages varying between Two months to one year with differing price to access various premium features.
  • Each premium package has certain limitations on count of Phone number view.
  • The Fair Usage Policy (FUP) limit on Phone view count for all the premium membership packages are as follows:
  • To know the complete details on various Membership package and its benefits, please visit 'Payment Options' page